Help
FAQ
A working reference for the booking concepts we are shaping. This will grow as the calendar, search, and profile workflows settle.
Accounts And Profiles
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Can one account have more than one profile?
Calendars
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What is the calendar for?
What do the color labels mean?


What does each calendar status mean?
Artist labels
- Open means an artist is available for that date. Empty dates also mean the artist is available by default, but Open dates let you add context like “On tour” or “Looking for a local support slot.”
- Inquiry means a venue has sent a booking request.
- Accepted means an artist accepted an inquiry and is waiting on venue confirmation.
Venue / booker labels
- Need means a venue is looking for artists and needs to fill the bill.
- Closed means the venue is not operating on that date. Closed dates are automatically public on the external calendar.
Shared labels
- Hold means the date is blocked off for planning.
- Booked means the show has been confirmed.
What is the selected date sidebar preview panel?

Navigating In The Calendar
The calendar can be easily navigated with the following keyboard shortcuts:
- The arrow controls move the calendar backward or forward. Or up and down advancing week by week.
- Press Enter to open a selected date.
- The arrows also work inside Date Details to allow movement between dates without closing the full date view.
- Press Escape to close open calendar dialogs.
What does Date Details do?

What does Calendar Settings do?

Can I have more than one calendar?
What does Private mean for a calendar or event?

What does Public mean?

How do Closed dates appear on the external calendar?
Which events appear on a venue's external calendar?
The external calendar uses both booking status and event visibility:
- A Public, Booked event displays its available public show details and is clickable.
- A Private, Booked event displays only a non-clickable Private Event marker.
- A Closed date is automatically public and displays Closed. It is never clickable; an optional title appears directly in the calendar cell.
- Need Artist and Hold dates do not appear on the external calendar.
Internal event notes are never included in the public calendar.
See the External Embedded Calendar section for setup instructions.
How do I add an artist who was booked outside the app?
Use Add Artist Manually when a show is already booked or you are moving an existing bill into the calendar. This adds the artist directly to the Confirmed Lineup without sending an inquiry or creating an artist account.
The artist counts toward Bands Needed and can move the event to Booked. Optional city, genre, description, website, Spotify, and YouTube details can appear on a Public, Booked event. Contact email remains private and is not included in the external calendar.

What is Booking Discovery?

What are booking alerts?

External Embedded Calendar
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How do I add the public event calendar to my venue website?
Open Calendar Settings:

Expand Website Embed for the calendar you want to share. Click the Copy button to copy the complete iframe code, then paste that code into the HTML or embed area provided by your website builder.
The embedded calendar stays connected to your booking calendar, so you don't need to make any changes after it's set up.

Calendar Access
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What do Viewer, Editor, and Manager mean?
Are calendar invites working yet?
Search
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Main Discovery Search
Searching in an event

Why are there two types of searches?
Booking opportunities
Why am I not seeing a venue date in search?
Why am I not seeing someone in search?
Can I search by genre or artist type?
Can I search by distance?
Booking Flow
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Why does accepting a gig not immediately mean Booked?
Can one date have multiple events?
Live Show Checklist
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What should a venue do after a show is booked?
Once the lineup is confirmed, use this checklist to make sure the event is ready for the artists and your public calendar:
- Confirm the lineup and put the artists in performance order.
- Review the event title, doors time, music time, age restriction, advance price, and door price.
- Add the ticket-purchase link, and mark the show Sold Out if its availability changes.
- Choose Publicwhen the show is ready to be announced, or keep it Private when the details should not be published yet.
- Add a Venue's Take for each artist when you want to give visitors more context about the lineup.
- Use internal event notes and booking messages to keep show-day details coordinated with the artists.
- Preview the external calendar and event page to make sure the public information looks complete.
Not every field is required. Add the information that is useful for your show and update it whenever plans change.




